We are experiencing intermittent periods of downtime and lag in page loads due to heavy use and this is causing periodic delays in page loads and at times system downtime and interruption. This will be an ongoing issue as we are in the process of continuing upgrades to EGS to accommodate its growth and increased usage. Please be patient if you experience lag or periodical outage. We greatly appreciate your patience.
Do not use any of these common illegal characters or symbols in your filenames or folders as it can impact your moving papers:
The EGS is like any other browser-based applications that uses considerable resources and bandwidth with thousands of users.
The file upload process is one of the most strenuous processes on your EGS application. It takes considerable time: more the time to upload, more the chances of failures or connection drop. With each failure, a file needs to be re-uploaded from the beginning with traditional methods.
Keep your file size limit to 10MB or Less. This will lessen the resources needed to upload excessively large files and smaller files are always lest risky to store and maintain.
If you rename a grievance after you initially save it, it will disable the documents in your grievance folder. For example, if you created it originally as "xyz001" and then changed it to "XYZ001", it would disable your documents. That is only changing the capitalization of the letters. If you have done this and cannot access docs, go back and change to it its original form and click save.
In addition, keep these rules in mind when choosing filename:
Compliments of Office of Industrial Relations, APWU - Director Charlie Cash.
Contact the eAppeal Committee with any questions: eAppeal@apwu.org
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