We have experienced a major unplanned outage yesterday and the EGS has been down since that outage. We are working feverishly to restore the system and our sincerest apologies for the time of outage. We know you have deadlines and if you need to contact the national office for those questions, please do so.
Again, we greatly appreciate your patience and we do not yet have an ETA of system restoration.
Do not use any of these common illegal characters or symbols in your filenames or folders as it can impact your moving papers:
The EGS is like any other browser-based applications that uses considerable resources and bandwidth with thousands of users.
The file upload process is one of the most strenuous processes on your EGS application. It takes considerable time: more the time to upload, more the chances of failures or connection drop. With each failure, a file needs to be re-uploaded from the beginning with traditional methods.
Best Practice:
Keep your file size limit to 10MB or Less. This will lessen the resources needed to upload excessively large files and smaller files are always lest risky to store and maintain.
If you rename a grievance after you initially save it, it will disable the documents in your grievance folder. For example, if you created it originally as "xyz001" and then changed it to "XYZ001", it would disable your documents. That is only changing the capitalization of the letters. If you have done this and cannot access docs, go back and change to it its original form and click save.
In addition, keep these rules in mind when choosing filename:
Compliments of Office of Industrial Relations, APWU - Director Charlie Cash.
Contact the eAppeal Committee with any questions: eAppeal@apwu.org
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